Company information

About Ubaim LLC

We’re a family-owned online retailer based in Great Falls, Montana, and we specialize in outdoor power equipment, lawn mowers, and garden essentials. From zero-turn mowers and riding lawn tractors to backyard gazebos, pergolas, and swing sets — we bring together everything you need to take care of your lawn and make the most of your outdoor space.

We started Ubaim LLC because we genuinely love this stuff. There’s something satisfying about a well-kept lawn and a backyard that actually gets used. We wanted to build a store where customers could find premium equipment from brands they already know and trust, without the runaround that sometimes comes with buying big-ticket items online.

Business Details

Shipping Information

All orders are processed and shipped from our warehouse located in Great Falls, MT, United States.

Delivery times vary depending on the size of what you ordered:

• Small and medium items: typically delivered within 1–3 business days after dispatch
• Oversized or freight items: may require 3–7 business days depending on carrier scheduling and delivery location

For full details on how we handle freight deliveries, damaged items, and more, visit our Shipping Policy page.

Product Authenticity

Ubaim LLC sources products from manufacturers or authorized distributors located in the United States. Products sold through our website are genuine and include applicable manufacturer warranties where available.

Secure Payments

We take payment security seriously. All transactions on ubaim.com are processed through trusted, industry-standard payment providers using SSL encryption technology. Your card details are never stored on our servers and are protected throughout every step of checkout.

Our Policies

For complete details about our policies, please visit the following pages:

• ‣ Shipping Policy: How we ship, delivery timeframes, freight orders, and tracking
• ‣ Refund & Returns Policy: Our 90-day return window, how to request a return, and how refunds are processed
• ‣ Cancellation Policy: How to cancel an order before or after it ships
• ‣ Warranty Replacement: How manufacturer warranties work and how to claim them
• ‣ Billing Policy: How we handle payments and billing
• ‣ Billing Terms & Conditions: The terms that apply to all transactions on ubaim.com
• ‣ Assembly & Installation Policy: Our free assembly service and how to schedule it
• ‣ Privacy Policy: What information we collect, how we use it, and how we protect it
• ‣ Terms of Service: The terms that apply when you shop on ubaim.com
• ‣ Authorized Retailer & Authenticity: How we source our products and verify their authenticity
• ‣ Cookie Policy: How we use cookies on ubaim.com
• ‣ Report Security Issues: How to report any security concerns on ubaim.com

These pages provide full transparency regarding all aspects of shopping with Ubaim LLC.

We’re Here If You Need Us

Have a question about a product? Not sure which mower is right for your yard size? Need help tracking an order? Our team is here and happy to help.